Terms of service
Last updated: 15 November 2025
Welcome to Reconciled Collective. This website is operated by Reconciled Collective. By accessing this website or purchasing something from us, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our site.
By using this website, you confirm that you are at least the age of majority in your region, or have parental consent to use this site. You agree not to use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction.
All products sold by Reconciled Collective are made-to-order through our print and fulfilment partners. Colours, sizing, and appearance may vary slightly from the images shown on our website due to differences in device displays and printing processes. We reserve the right to update product information, pricing, or availability at any time without notice.
Prices for our products are listed in AUD unless stated otherwise. We reserve the right to modify prices or discontinue products at any time. By placing an order, you agree to provide accurate billing and shipping information and authorize us to charge your payment method for the total amount of your order.
Order production and shipping are handled by our fulfilment partners. Production typically takes 2–5 business days, followed by standard shipping times depending on your location. All shipping times are estimates and not guarantees. Reconciled Collective is not responsible for delays caused by postal carriers, customs, or circumstances outside our control. For more information, please refer to our Shipping Policy.
We accept returns or replacements only for items that are damaged, defective, or incorrectly fulfilled. We do not accept returns for change of mind, incorrect size selection, or normal wear and tear. If you receive an item with an issue, please contact us at contact@reconciledcollective.com with your order number and a photo of the problem. For more details, see our Returns and Refunds Policy.
We aim to provide accurate and current information on our website, but we do not guarantee that all descriptions, pricing, images, or details are error-free or complete. We reserve the right to correct or update content at any time.
You agree not to use our site for unlawful purposes, to violate regulations, to harass or harm others, to submit false information, to upload malicious code, or to interfere with the security or functionality of the website. Violation of these terms may result in termination of your access to our services.
Reconciled Collective uses third-party providers for printing, payments, and shipping, including Tapstitch and Shopify Payments. These third parties have their own policies and responsibilities. We are not liable for issues caused by services outside our control.
To the fullest extent permitted by law, Reconciled Collective is not liable for indirect, incidental, or consequential damages, shipping delays, losses caused by third-party services, or misuse of our products. Our total liability is limited to the amount paid for your order.
These Terms of Service are governed by the laws of Australia. Any disputes arising from the use of this website or our services will be handled according to Australian law.
If you have any questions about these Terms, please contact us at contact@reconciledcollective.com